Effective Date: December 4, 2024
At San Francisco City Clinic, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
You should feel confident that all communications and records pertaining to care provided is CONFIDENTIAL. Written permission shall be obtained before the medical records can be made available to anyone not directly concerned with YOUR medical care.
All Department of Public Health (DPH)/ San Francisco City Clinic staff are provided training and sign an oath to keep confidential all information having to do with our patients. The oath specifically states that staff will not divulge any information about patients to unauthorized persons.
Through training and accountability/auditing, all DPH staff understands that the unauthorized release of information will result in disciplinary action or termination of their employment with the City and County of San Francisco. DPH has a very robust Privacy and Compliance program; your privacy is extremely important to all of us.
You may request your records to be shared with others that are not part of your DPH treatment team by submitting a Department of Public Health Authorization to Disclose Health Information form.
Learn about the financial relationships that drug and medical device companies have with doctors and other healthcare providers. https://openpaymentsdata.cms.gov/
Summary DPH Notice of HIPAA Privacy Practices
Full DPH Notice of HIPAA Privacy Practices
This site makes use of licensed stock photography. All photography is for illustrative purposes only and all persons depicted are models.
We do not collect personal information about you when you visit our website.
We collect limited non-personally identifying information your browser makes available automatically whenever you visit a website. This information includes the Internet Address of your computer or network, the date, time, and page you visited on our site, your browser and operating system, and the referring page (the last webpage you visited before clicking on a link to our site).
We use this aggregated anonymous information from all of our visitors to measure server performance and improve the content of our site.
We sometimes track the keywords that are entered into our search engine to measure interest in specific topics, but we do not track which terms a particular user enters.
Your information may be used for the following purposes:
We do not sell or rent your personal information. We may share your information with:
We use a tool called "Google Analytics" to help understand how visitors interact with our website so that the site can be improved.
You can read Google Analytics Terms of Use and the Google Privacy Policy for Google Analytics.
You can choose not to have your data collected by Google Analytics by downloading their opt-out browser add-on.
San Francisco City Clinic uses link and search capabilities to navigate publicly available information from dozens of agencies and sources that are not part of San Francisco City Clinic website and over whom San Francisco City Clinic exercises no control.
The privacy policies and procedures described here do not necessarily apply to those sites.
We suggest contacting these sites directly for information on their data collection and distribution policies.
We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the site. Anyone using this website expressly consents to such monitoring.
We take appropriate security measures to protect unauthorized access, alteration or destruction of data.
SFCityClinic.org is the website for the San Francisco City Clinic, which focuses on sexual health services. It provides information on various topics related to sexual health, including STI testing and treatment, HIV prevention and care, contraception, and general reproductive health. The clinic offers resources for both individuals and the community, promoting sexual health education and access to healthcare services in San Francisco.
If you need assistance in a language other than English, we can provide translation services. Please feel free to request translated content or assistance, and we will be happy to help you.
If you need content in another language or wish to report any issues accessing our information, please contact us:
Phone: 628-217-6600
Information presented on this website is collected, maintained, and provided for the convenience of the reader. While every effort is made to keep the information accurate, the City does not certify the authenticity of information that originates from third parties.
Under no circumstances shall San Francisco City Clinic be liable for any actions taken or omissions made from reliance on any information contained herein from whatever source nor shall San Francisco City Clinic be liable for any other consequences from any such reliance.
We may update this policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
If you have any questions or concerns about our privacy practices, please contact us at:
San Francisco City Clinic
Phone: 628-217-6600
If you recently tested positive for HIV or syphilis and have questions, or need help finding HIV care, please contact LINCS. Call 628-217-6608 and leave a confidential message so we can help you get medication and answer any questions.
